Before being referred to Palmdale, I had never considered appointing someone to source a vehicle for me. As far as I was concerned, the options were either to carry out the search myself or to place my trust and faith directly in the hands of the motor trade – would I know what I was doing, on the one hand, and could I assume that my best interests would be protected, on the other.
Palmdale provided a wholly viable third option. They worked to my requirements to identify a list of possible vehicles for consideration and, once a selection had been made, they liaised with the vendor, negotiated on price, carried out all appropriate checks (HPI etc) and, when the time came, carried out a thorough check of the vehicle, processed the relevant paperwork and collected and delivered the vehicle. The cost of their services was more than compensated for by the reduction in price that they were able to negotiate, which was significantly more than I would have managed on my own!
In recommending Palmdale, the single, most compelling argument for me was that, throughout the entire process, I felt that they were working for me and held my interests uppermost. The service was friendly, informed, courteous and efficient and I would have no hesitation in using them again.Mike Davies
As someone who knows next to nothing about cars, I was very happy I found Palmdale. They gave me honest and good advice, from what car best suited me, to the price i should be paying, to what insurance i could get. As an all round service it is excellent. I wouldn’t hesistate to recommend them or use them again in the future. I am delighted with my new car.
Birgitte Vosper
As someone who knows next to nothing about cars, I was very happy I found Palmdale. They gave me honest and good advice, from what car best suited me, to the price i should be paying, to what insurance i could get. As an all round service it is excellent. I wouldn’t hesistate to recommend them or use them again in the future. I am delighted with my new car.
Ben Winston
After just four or five emails and two or three phone calls we now have a fabulous and on budget second-hand Land Rover Discovery sitting in our driveway – it’s in beautiful condition and the specification is exactly as we requested with a couple of lovely extras. The car was found, inspected, secured and delivered by the hugely impressive Palmdale Motors. Buyer stress levels – zero. Customer satisfaction – sky high.
Mark Wilkins
As a nervous car buyer with little time, and knowledge, to do any serious research, using your company was the answer to all my problems. The service I received from you far surpassed anything I encountered from the various main dealers I had been trying to get to help me. The added bonus of having a younger, lower mileage, higher spec car for less money than anything the dealer could come up with and in considerably less time was just fantastic!
Thank you very much and I will contact you first next time I need another car!Annalisa Fitzgerald
I had very specific car requirements but I am also very busy and the service Palmdale offers is exactly what I needed. After explaining my detailed car requirements Ashley set about the task with vigour and identified several plausible cars but more excitingly he was actually able to source a new car rather than a two year old model we had budgeted for. I was then able to get the car I wanted but it was also new car which was a very pleasant surprise!
Justin Sussex
The service provided by Ashley and his team is ideal for anyone lacking the knowledge and confidence required to negotiate with car dealers when looking to purchase a new car, or indeed for those of us with limited time to do the necessary research.
Palmdale Motors do exactly what they advertise and any associated costs are explained up-front with the guarantee that the overall transaction will still save you money as compared to the market valuation. Your new car is delivered to whatever address is specified, at which time you have the opportunity to ask any questions regarding the functionality of your new vehicle. The emphasis on customer satifaction is evident throughout the buying process and beyond. As Director of the organisation, Ashley provides a personal ‘after service’ to ensure complete satisfaction with your new purchase, phoning a week and then a month after the car has been delivered to ensure that everything is as it should be.Adrian Hegarty
When I first met Ashley at a BNI meeting a few years ago, I was very interested in his business model – I’d not heard of this type of service before, and it sounded fantastic. I made a mental note that if I or any of my family needed a newer car, I should contact him.
Since then, Ashley has sourced cars for both my mother and myself. We are both extremely pleased with our cars, and also with the amazing service that Ashley provided. Not only has he saved us thousands of pounds (and a lot of stress), we got service with a smile. Ashley really goes the extra mile, and I cannot recommend him highly enough.Annette Peppis
Thank you Palmdale! I can not express enough how happy I am that we used Palmdale to find our new practical family car. From the advice given in the very beginning right through to delivery of the car, Ashley was fantastic!
In 10 days he went from our initial checklist of requirements to providing an impressive shortlist of options, having our first choice fully inspected and reported on, data checked, negotiated down the cost of the car, collected the car from another county, had the front tyres replaced, paintwork touched up in a few areas, Isofix installed for future baby seat, new tax disc applied for and placed in windscreen in time for delivery, and personally dropped off the car at a convenient time, providing a friendly ‘tour’ of the car!
All we had to do was get insurance sorted and pay the man – and having said that, we more than recouped the cost of this remarkable service in the value/quality of the car delivered to us – we never imagined that we would get something with such low mileage, in great condition and only 3 years old for our budget, but Palmdale came through and did all of the time consuming hard work!
Alex is already planning the purchase of his next car with Palmdale, although this one will most certainly not be of the practical family-friendly variety! Whatever your budget or requirement Ashley will give you good solid advice – we will never waste our time again trying to buy a car by ourselves, 2nd hand or otherwise! Thanks from Karen & Alex at Charlotte’s Place, Ealing. x.Karen Wrethman
I’m grateful to Palmdale for the search of the suitable car under the suitable needs. I got what I was expecting. Simply as that. Easy, you don´t have to worry, they arrange everything for you. And the most important thing: they are car experts, so you don´t have to worry about mechanics or technical stuff… they do it for you.
Alejandro Perez
My most valuable commodity is time.
That, coupled with the fact that I know next to nothing about cars meant that Palmdale were well placed to offer me a useful service.
They saved me far more than they cost, managed the work that I wanted done to the car and found me the perfect vehicle, giving useful advice as required.
They also delivered the car to my office a day earlier than originally specified all with exemplary customer service and communication throughout.
In short, I cannot imagine purchasing a car in the future without using them again.Graham A F Hill
We have been using the car for a week now and are delighted with it. It does exactly what we hoped it would although I often think I could have done a better gear change than its own brain has done. Very well equipped, comfortable, quiet, roomy, adaptable, economical etc.
More to the point, we were totally impressed by your excellent service, thank you. You were fast, efficient, informative, courteous and astonishingly good value. After my best negotiations the identical car from our local Peugeot supplier (but the wrong colour) was going to cost nearly £5,000 more allowing for the Honda, fees, VAT etc in each case. I’m very glad Merlin recommended you to us.Simon Marr-Johnson
For a while I was thinking to change my car but I didn’t find the time and energy to start… Then a friend told me about palmdale and I found it too good to be true!
For a very reasonable fee I dealt with professionals from A-Z (and beyond Z)…
About 3 weeks after my first call with them, I had my dream car (checked, fixed and clean) in my garage.
This is exactly kind of service we need and happy to pay in 21st century while we are too busy with day to day work and family.
Very recommended – best value for money!Gilad Pais
Dear Ashley,
My good lady wife has asked me to pass on her sincere thanks for finding her such a lovely new car to go back to work with next week.Our list of options was fairly specific and I think you managed to tick all of the boxes and save us over £750 on the list price, even after taking into account your fees. Even better, we didn’t have to trawl round car showrooms with our children every weekend looking all the different models and we didn’t have to deal with any car salesmen, we simply waited until you delivered it to our door.
We both think your service is unique and your personal touch makes it easy for us to pass on your details to anyone else we hear of who needs a new car.
Robin Curtis
I have been searching for a particular motor for some 3 years. Being computer illiterate, and lacking in any mechanical know how, a friend recommended that I use Palmdale, a little sceptical, I contacted the Company.
After 3 weeks exchanging information, the Mercedes SL 320 appeared on my drive, in pristine condition.
What a pleasant and easy way to do business.Richard Wills
Ashley is one of those are rare people you come across who really understands what customer service is all about. Not only does he like cars but he knows what he is talking about, listens to his customer, gives honest, good advice and then goes and finds just what’s needed. Would I use Ashley to help me find a new car? Yes I would and I have – twice.
Chrissy Wegrzynski
Dear Ashley,
Most people know that I love my little beat-up Pug 106 with its tractor like diesel engine. Sadly, due to old age and an expanding family, I had to give the little car away and then acquire a new family vehicle.
The brief was to find a Corolla Verso D-4D, preferably in a dark colour. I was very confident that you would be able to source the perfect car to match my requirements and budget.
4 weeks later my new car is delivered to my front door and it more than exceeds expectations.
What I appreciated was the attention to detail throughout the whole process. Once I had chosen from a shortlist taken from an extensive search, the car was checked, niggles were fixed and it was professionally cleaned.
All your fees were clearly laid out, so there weren’t any surprises. In fact, what was a surprise was the saving of £1758.32 on the market value of the car. Even after your fees, the car was a super deal!
Thank you very much for a great service. Anybody I know who is buying a car needs to know about you.
Yours SincerelyWill Cheng
Your service was great. You were always available and highly responsive. We are very pleased with the car and thanks for securing that huge discount off the asking price.
Ed Parry
Palmdale offers an invaluable service for people who are short of time, trying to save money and looking for guidance through the maze of recommendations from ‘What Car?’! Palmdale guided us to a car that we could comfortably get all our kids in and out of (and our stuff) with the least bother. He also gave us welcome guidance on fuel economy and value for money. And in the end our new car was brought to our front door!
Harriet Marr-Johnson
Palmdale motors (Ashley) was fantastic in finding us a car. We needed a car badly for when our baby arrived (in a matter of weeks) and the turn around was very quick. Couldn’t have asked for better service. Made a reasonable saving and the car runs great. I would highly recommend Ashley’s service to any growing family as all the hard work is done for you.
Michael Lawrence
Palmdale was referred to me by an acquaintance and having just arrived back in the UK from overseas work, and with time short due to family/work i thought i would try it out. We bought one car, BMW 1 Sport, and because the whole approach was so personalised and professional we decided to then order a Discovery. I cannot but recommend Palmdale as 6 months later both cars are in in fine shape with no problems whatsoever experienced.
Chris Bentley
Being the family man, I feel a keen responsibility to ensure my family gets best value – being it a roof over our heads, education, etc. However, not being a petrol head, I’m glad I delegated the car purchase to Ash at Palmdale. Ash saved us £2,512 on a 2nd hand Ford S-Max and dealt with all the hassle!
Philip Charlton
Having decided that the family had outgrown our current car I was faced with the prospect of trawling around with two toddlers in tow to find a new one. I decided to give Palmdale a call- it was the best decision I could have made. They helped me choose the right car, had it inspected and delivered it within days. It couldn’t have been any easier. I heartily recommended them.
Helen Gill
My husband I both had cars and we wanted to sell them and buy one between us. This coincided with me finding out I was pregnant so we needed to buy a car which was sensible but still a bit sporty. We contacted Ashley on a friend’s recommendation as we couldn’t face the hassle of selling both cars to find one and we found trying to part exchange that way meant we didn’t get a very good deal. After deciding we wanted an Audi A3 and telling Ashley roughly what spec we wanted, we sat back and let him do the rest. As my husband I know nothing about cars, we were given peace of mind by Ashley’s knowledge and we trusted him to find us a car that was in proper working order.
Not only did he sell both of our cars but he managed to find us the perfect A3 at a very reasonable price. He then took away our old cars and delivered our new one to our home and we didn’t have to lift a finger. If you want a completely hassle free way of buying a car I couldn’t recommend Ashley enough!Sharon Kopelowitz
Finding a car for the family on our return to England from an overseas posting was easy, thanks to Ashley at Palmdale. Having emailed and spoken to him, I felt confident that the car would be reliable and I would get a good deal. I gave Palmdale the budget and the car spec and the car arrived a week after we got back to England. The whole process was hassle free, quick, and I am very happy with my car and so are the girls.
Rhona Allin
I finally accepted the need for a bigger car when even my children started to complain about its lack of space and low street cred. With little to no time on my hands, Palmdale helped find me the perfect drive within just 2 weeks from briefing to delivery!
Palmdale answered every motoring question I could throw and filled me with total confidence for the right buy. I really couldn’t have felf safer buying a second hand family car than with Palmdale at the wheel.Nick Stickland
I am a busy mother of two: a son, aged 3, and a daughter, aged 1. Actually I don’t know one mum that isn’t busy. It’s something that goes with the job.
I have got a new car however. This is something that definitely would not have got organised without the help of Palmdale Motors. I can honestly say that without Ashley I would still be a busy mum, driving around in a bit of a sad old motor.
My husband and I had been talking about getting a new car for about six months. We’d had a couple of disastrous attempts at taking the kids to garages to look at cars (not advisable. Some things are recommended with kids. Some things aren’t). We’d also spent many hours after the children were in bed looking at cars online, and had finally been driven insane by sending emails and leaving voice messages for people who never got back to us and didn’t appear that interested in actually selling any cars.
Then it got easier. I saw an Ad in The Week for Palmdale Motors. I called the number. Immediately I felt reassured and relieved and a weight lifted from me. Ashley was incredibly helpful, unceasingly positive and a joy to deal with. Everything worked according to how Ashley said it would, and we got a fabulous car, delivered to our door and under budget, within 2 weeks of the first call. Easypeasy. Not a tantrum in sight. Priceless.
Plus the kids love the new car.Emma Crane-Robinson
Many thanks to you for all your help with the Volvo. I must say that Palmdale provides a fantastic service, with experienced and thoughtful advice and an excellent and complete delivery process. There is no way that I could have had the time or knowledge to effectively research the range of cars that you have done for me. Given the size of the discount you achieved, the service has more than paid for itself.
William Shaw
I approached Palmdale as I was looking for a model of car with very definite specifications. As good as their word, Palmdale sourced the exact model within a week and had it completely prepared (inspected, valeted, licensed etc) before delivering it to my door as promised. I would highly recommend the service offered by Palmdale and will use it myself again when next in the market for such a car.
Chris Corrin
Returning from Spain to the UK, we had to sell our beloved left-hand drive Toyota Prius hybrid car which was 4 years old with only 45,000 km on the clock. We set Palmdale the challenge of finding the best Prius they could find at roughly the same price we sold our Spanish one for. Helped a little by the continuing depreciation of Sterling, after an extensive search, they met and surpassed the challenge by finding us a higher spec Prius with 12,000 miles on the clock and only 3 1/2 years old which I picked from a shortlist of 6 conveniently displayed on my own personal link on the Palmdale website. They negotiated a hefty discount from the dealer and after Palmdale’s fee and expenses, we made a huge saving of £1,842 on the book price. For us, there was the added advantage that we were not yet living in the UK but had a car waiting for us when we moved. We might need a second car and if so, I’ll certainly be giving Palmdale a ring.
George McInnes
Thank you for delivering the car this morning and spending time with me to not only road test it but also to show me all the essential features to enable me to get started. Your service is much appreciated and so is the net savings achieved and, indeed, your offer to provide on-going support. Thank you also for arranging the repairs and MOT test (at cost), before delivery.
It was a pleasure doing business with you.Karim Shariff
Ashley,
Many thanks once again for your excellent service in getting us the Volvo, which we all love – no mean feat pleasing 4 kids and a wife!
When we relocated from Cape Town, I thought I was very organised about certain things – BT lines, dates for furniture to arrive and be delivered etc. Getting a car was last on my list but thanks to you was first to arrive – much cheaper and better than expected. I will certainly not buy a car again without your service – it was worth every penny.Vighnesh Padiachy
Thanks for finding my lovely red Audi TT Approved Used Car, and for negotiating a saving of £2,500 against the forecourt price.
I was impressed that you were prepared to go all the way to Scotland because you believed that this was where the best car was to be found.
I can thoroughly recommend Palmdale to give a smooth, hassle free service.Christine Mayer
Buying a second hand car has never been easier. You took a detailed brief, sourced a range of options, presented us with a shortlist and then had the car checked out. Only after you were satisfied and you’d arranged for some minor works to be done you then delivered the car directly to our drive. It was spotless inside and out and everything you said it would be. I especially liked the way that you tried to manage our expectations such that it was even more of a pleasant surprise to find the car looks and drives as well as it does. The purchasing process was very simple and we had no need to traipse around dealers or sellers. You earned your fee and we still saved money overall. A very professional service and you’re a nice guy to do business with too. I’ll be recommending you to anyone I know who wants to buy a second hand car.
Mark Lee
Finding the car of my dreams really was a breeze thanks to Palmdale Motors! I found the guys at Palmdale to be extremely friendly, helpful and trustworthy and hugely knowledgeable about cars so that I felt at ease making this big investment with their advise! I would have no hesitation in recommending Palmdale Motors to anyone looking to buy a car!
Audrey McDonnell
I’ve not purchased many cars in my lifetime, but the experience I encountered with Palmdale Motors was by far the best experience. The whole process was simple and easy. All I had to do was choose the make & model within my price range and Palmdale Motors did the rest. I ended up with a car in the colour I wanted but much cheaper than would be found on the forecourt! Bravo Ashley!
Bob Dickerson
Painless and worry free just doesn’t describe it.
The whole process probably only cost an hour of my time – tops.
Decisions were made easy with the options presented to me and I have ended up with a quality car I would never have found on my own
Sourced, inspected, repaired, taxed, valeted, delivered – brilliant!
I will be recommending Palmdale to everyone I know and anyone else who will listen.Debra Taylor
Buying a car should not be this easy! I gave Palmdale a description of the Mini I wanted, and they
searched the UK for options. They handled absolutely everything including delivering the car to me. Palmdale saved me a huge amount of time and effort, as well as over £1,800!… all for a VERY reasonable fixed fee!Shainul Kassam
Before being referred to Palmdale, I had never considered appointing someone to source a vehicle for me. As far as I was concerned, the options were either to carry out the search myself or to place my trust and faith directly in the hands of the motor trade – would I know what I was doing, on the one hand, and could I assume that my best interests would be protected, on the other.
Palmdale provided a wholly viable third option. They worked to my requirements to identify a list of possible vehicles for consideration and, once a selection had been made, they liaised with the vendor, negotiated on price, carried out all appropriate checks (HPI etc) and, when the time came, carried out a thorough check of the vehicle, processed the relevant paperwork and collected and delivered the vehicle. The cost of their services was more than compensated for by the reduction in price that they were able to negotiate, which was significantly more than I would have managed on my own!
In recommending Palmdale, the single, most compelling argument for me was that, throughout the entire process, I felt that they were working for me and held my interests uppermost. The service was friendly, informed, courteous and efficient and I would have no hesitation in using them again.Mike Davies
I have no hesitation in recommending Ashley’s ‘Car Finder’ service. The process was clear, smooth and felt safe. Finding the right car at our price took about 2 weeks, and professional negotiation and delivery by Ashley took 10 more days. Some minor glitches with the seller were well handled. Sadly the traffic round Manchester proved somewhat trickier!
The car drives beautifully and is in good condition, pretty much as advertised and no unexpected or major faults.
Thank you Ashley and Palmdale . . .
Vroom vroom . . .Dr Mark Thornton
To Whom It May Concern:
I am the Area Director for BNI (Business Network International) in the North West London area. BNI sets up groups of professionals where there is only ever one person per profession, and these chapters meet regularly to pass business to each other. BNI groups function best when chapters ensure that only the best quality professionals are permitted to join, as members will only refer business to people that they know will do an excellent job.
Recently I was in the market to buy a new car, and being mad keen on cars, I never thought that I would require help to do so. However, on hearing that one of BNI’s members was running a car consultancy business, I was intrigued, and went to talk to Ashley Winston of Palmdale motors.
I was impressed in his business. But not half as impressed as I was once I had decided to use his services. Having given him a basic specification for what I wanted, Ashley spent time researching the options, searching the entire country for options. He then presented me with a list of potentials, all ranked on a basis of how close they were to my ideal purchase.
Having chosen a car, the service included Ashley travelling to the car’s location (in this case Manchester), picking it up, and dropping it off to me once he’d got it sparkling clean. He not only saved me a huge amount of time and effort, but added to that saved approximately £4500 off the true value of the car!
I would have absolutely no reservation whatsoever in recommending Ashley’s services to anyone who is in looking to buy or sell a car. My investment to use him has saved me a lot of money! Please feel free to contact me if you would like any further information.
Yours sincerely,Charlie Lawson
We recently used Ashley from Palmdale Motors to find us the perfect car to drive to southern Europe to live. We needed something that would be reliable and have no faults. We gave him our criteria and he did the rest – ever so patiently I might add. We were not the ideal clients. Including his fee, we still saved over GBP1000.00 and he found us the perfect 4 wheel drive.
We would highly recommend him and have no hesitation in using him again.Birgitte Vosper
Thanks again for your services in regard to sourcing a suitable vehicle for our family. We’re very happy with the car and it was a pleasure to deal with someone so professional and courteous.
I will certainly recommend your services to others.Mark Warbrooken
I should like to take this opportunity to express my thanks for the professional way in which Palmdale Motors obtained my new car.
Despite the fact that I asked for the rather unusual Audi A4 S-Line 190 bhp, you took great pains to find the ideal vehicle, and not only that but it was in the specal order colour of metallic silver grey that I was hoping for.You kept me fully informed and involved at every stage, and the icing on the cake was that your final price was £2,500 less than the forecourt price. Needless to say, I am absolutely delighted with the car.David Mayer
Buying a car should not be this easy! I gave Palmdale a description of the Mini I wanted, and they searched the UK for options. They handled absolutely everything including delivering the car to me. Palmdale saved me a huge amount of time and effort, as well as over £1,800!… all for a VERY reasonable fixed fee!
Shainul Kassam, London W3
Finding the car of my dreams really was a breeze thanks to Palmdale Motors! I found the guys at Palmdale to be extremely friendly, helpful and trustworthy and hugely knowledgeable about cars so that I felt at ease making this big investment with their advice! I would have no hesitation in recommending Palmdale Motors to anyone looking to buy a car!
Audrey McDonnell, London SW4
Finding the perfect car should not be this easy...
Testimonials
