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Liar, liar, pants on fire!

This email is all about lies – huge fibs that you have to be on the lookout for whenever you speak with a car dealer.

Right from the start I want to make it clear that not all dealers and their staff are liars; in fact I am fortunate enough to regularly meet some thoroughly decent people in the motor trade. But my earnest advice is that whatever a dealer tells you, double check it before you believe it!

The problem is that many car dealers are just lazyand will answer your questions not with the truth, but with whatever answer is likely to present them the least work.

You see, 20 years ago a good car salesman used to be able to earn upwards of £60,000 a year, but now, due to greatly reduced commissions, they are lucky to take home half of that. And if you pay peanuts…

For nothing more than pure shock value, here are some of the worst lies I have ever been told by car dealers:

No, I was not aware that the car had been previously stolen and recovered.
(The Sales Manager of a main BMW dealer, after the Car Data Check revealed some very dodgy history!)

Yes, the car is definitely bright silver.
(A local car trader in Suffolk describing a ‘Cubanite Silver’ Mercedes… a colour that is actually gold.)

The car is in perfect condition.
(A Volkswagen main dealer’s Business Manager who very nearly sold us a car that had obviously just been repaired after being in a very bad accident – the boot didn’t even fit properly!)

The car is stunning and you will not find a nicer example.
(A local dealer whose Lexus needed nearly £1,000 of bodywork, had rips in the leather seats, brakes that barely worked and a horrid rattle from the engine.)

Wishing you the truth, the whole truth and nothing but the truth,

Ashley Winston
(Founder & Owner)

At Palmdale we specialise in taking all the hassle out of the car buying process:


  • YOU tell us exactly what car you want
  • WE search for every available car in the UK that meets your description
  • WE negotiate with the seller
  • WE make sure that the car is perfect
  • WE collect the car and bring it to your door
  • YOU enjoy your new wheels for many years to come

These newsletters are our attempt to teach you everything we know about car buying; however, if you would like us to find and buy your next car for you, all you have to do is ask!