WHAT OUR CUSTOMERS SAY

“Buying a car is never easy, even if you have a good idea of what you want. Which is why Palmdale are so helpful.

They provide invaluable guidance and reassurance on price and quality, and they do so efficiently, expertly and entertainingly!  “

Volkswagen Golf GTE (1 year old)
John Street

“Not only is it hugely pleasant and confidence-inspiring to deal with the great Palmdale team, but its advantages are unparalleled.

Firstly, their careful listening, knowledgeable insight and responsive advice pinpointed the right car for me. A fast choice of candidate cars was offered. Then, I would never have found this model (in the North of the country) without the Palmdale network and relentless searching.

Next, they knew the dealer and were able to check out the car and its condition immediately. They also managed to get a significant discount on the asking price, which was already much lower than my price limit. Their delightful super-mechanic went to inspect the car, test-drive it, and bring it to my home, where he instructed me on its features and shared a nice cup of tea.

The entire service was more than covered by the price reduction Palmdale obtained (of which they take a third – a brilliant incentive to them). Best of all, I never left my screen and phone to do all of this and it is, without question, the most hassle-free way I’ve ever bought a car. And we all know how much unbearable hassle this process is!

My time saved (my opportunity cost) alone was worth every penny of the arrangement. I shall never buy a car again without being hand-held by Palmdale. My wife bought her car in the same way, with the same team and the same unmatched benefits. “

Volvo XC60 (3 years old)
Michael Zur-Szpiro

“Not knowing a lot about cars, and wary of ‘buying a lemon’, Palmdale did a great job of helping me think through what I needed and were meticulous in their search, screening dealers and cars’ histories.

I’m very happy with the outcome- a reliable family car that I intend to run to the end of its life. Thank you again! “

Toyota RAV-4 (5 years old)
Angus Fell

“Palmdale did a fantastic job getting our Toyota Rav4. They listened to exactly what we needed for our unique situation and found the car at an even better price than expected. The team were prompt and had great communication back to us.

I highly recommend Palmdale as your one stop shop for car buying needs. “

Toyota RAV-4 (4 years old)
Christina Peloquin

“I believe we have built a very good relationship with Palmdale during the search and delivery of our cars. We have received exactly what we were looking for. Not being enough into cars, palmdale were just the people we needed to feel more comfortable with buying in a completely new country.

On delivery, your driver insisted on being around as long as he felt comfortable to leave us with the cars. All went in line with the agreed timelines and in sync with our specific requests.

We could not be happier with the service we got and of course will recommend them further. “

Mercedes A35 + Lexus RX L (3 years old + 3 years old)
Krisztina Tóth-Érsek

“Palmdale made the whole process of finding a new car completely stress free and easy. They took time to understand the type of car we wanted, then shared some ideas on the make / models that could fit the bill and worked with us to narrow that down.

They then did a full search and came back to us with available cars that fitted the bill, and helped us consider the pros and cons. They negotiated direct with the sellers and finally went to collect our car and brought it direct to our door.

A fantastic service all the way through – including for any queries we had after we had taken delivery. I whole heartedly recommend to any one who wants to take the stress out of buying a car.

Worth every penny! “

Hyundai Tucson (3 years old)
Louisa Constanti

“When our family recently made an international move to the UK, there was so much to get done in a short amount of time. My focus needed to be on many things at once, but having Palmdale find my car saved me a lot of time and hassle.

They take the effort to get to know your needs and then find you the car you want. Then they take care of all the cumbersome administrative steps to secure your new vehicle. Next thing you know, you have a great car being delivered right to you. It’s the perfect service for anyone just moving here and I cannot recommend Palmdale enough.

Now if only getting a bank account here was this easy! “

BMW 330e (2 years old)
Clive Bagnall

“I had been fretting over buying a second hand car for awhile. Lack of time and concerns over getting ripped off were holding me back.

I connected with the team at Palmdale. Problem solved! In three weeks they found me the car I was looking for. I was very pleased. If you want a car with no problems, at a fair price and without having to deal with the purchasing process then Palmdale is for you. The team were easy to deal with and extremely knowledgeable. “

Toyota Corolla (5 years old)
Andrew Protti

“This is the 4th time I’ve used Palmdale. I needed them to recommned and source a car for me in 3 days, and they delivered in every sense of the word.

They are thorough and professional, can’t recommend highly enough. “

Seat Arona (4 years old)
Matthew Carse

“To the Palmdale Team,

Thank you, for what can only be described as stelar service.

My family and I moved to the UK from Canada this past August on a military exchange posting. Though my wife and I had some experience living in the UK, this was well over a decade ago and we felt ill prepared to effectively tackle the ‘car industry’ and, by extension, government regulations. This compounded by what we knew would be a stressful move for our large family.

We initially contacted Palmdale early in our move planning process. They attentively sifted through our wants and needs such as family size, comfort level requirements, intended use, budget and any other pertinent information required and sent us a ‘short list’ of potential brands/vehicles in anticipation of our move. The entire purchase process was made the Palmdale team was painless, quick and straightforward.

From initial contact to red carpet delivery, we could not be happier and recommend enough the Palmdale team.  “

BMW X7(3 years old)
Eric Champagne

“Thank you to all at Palmdale for providing excellent professional service to source and secure a reliable vehicle.

This allowed me to focus on other matters while the job of securing a reliable vehicle was done for me with care and consideration, providing me with peace of mind. “

Seat Arona (4 years old)
Wilna Wardle

“Palmdale provided a fantastic service, selecting and buying a car for me.

My historical experience of buying second hand cars has not been a pleasant one – this one was perfection from beginning to end, right up to the point where they delivered the car to my front door.

Highly recommended! “

Skoda Fabia (4 years old)
Barnaby Oswald

“A BIG shoutout to Palmdale Relocation Car Finders for assisting me in finding a vehicle that fits me and my family’s budget and very specific requirements!!! This has made a significant difference to our relocation experience from South Africa to Scotland UK.

With their support, I had one less thing to worry about during an extremely stressful journey. I would highly recommend them for any expat going through a similar experience.

They have guided me trough each and every step of the process, starting with what my requirements are as a client all the way through applying for finance and collection of my vehicle which was in excellent condition whilst also assisting with a rental vehicle to get by while waiting for the admin to be sorted out. Therefore, a great token of appreciation from a very pleased client.

Keep up the good work and make this possible for many more that find themselves in similar journeys! “

Kia Sportage (4 years old)
Daniel van Niekerk

“Thanks again Palmdale team!

Second time I have used this service and again, a great experience all around. Got my dream car!! “

Porsche Taycan (3 years old)
Mark Bromely

“A good friend recommended Palmdale and I’m so happy she did.

I needed to find a car quickly and Palmdale really delivered. I have a 4 year old Mini in outstanding condition and it’s exactly what I wanted.

The purchasing process was so easy and I loved how they narrowed down my choices to a short list as I had requested because I did not want to look at a long list of car options.

They presented excellent choices that matched my specifications precisely. I have no hesitation strongly recommending Palmdale. “

MINI Countryman (4 years old)
Pat Fernandes

“This is feedback from a happy customer, I came to the UK 4 months ago and in addition to the complexity of the relocation process, buying a car in the UK can turn into a nightmare, I feel lucky that Palmdale was introduced as my Car finding partner.

The Palmdale process is very flexible and adapted to the customer needs, constantly putting the customer in the heart of the value proposition to respond to every request professionally and on time.

In less than a month, Palmdale managed to find my car, negotiate terms, provide assistance on the buying process and finally deliver the car.

I strongly recommend Palmdale and will not hesitate to use their services in the future as my must Go-To for my next car. “

BMW X6 (1 year old)
Omar Ben Abdessamy

“Great job done. Palmdale sourced the car we wanted on budget and on time. The car was delivered to us in pristine condition and we are very pleased with the car and the end to end service provided. “

Ford Kuga (2 years old)
Ute Ball

“It’s a pleasant process to have Palmdale’s help in searching, purchasing, and receiving my car,
Palmdale save me a lot of headache in the whole process so I mostly enjoy the joy of shopping but no much worry as it used to cause.

Thanks for your professional supports and I am very happy with my Car. “

Mercedes GLC (4 years old)
Rita Chang-Chien

“We contacted Palmdale by chance and from the get-go, their attitude was that of people who understood our situation and were confident of helping us. We moved to the UK in Nov 2020 from India and since we did not have a credit history in the country, we could not purchase a car from major distributors/warehouses on 2-3 year payment plan.

However, when we did contact Palmdale, they were very clear about how they wanted to work with us and that they would get us the car that would serve our purpose. Unlike other big warehousing car dealers (that’s what I like to call them), Palmdale were more focused on getting a car of quality, which had a smooth driving experience and had all the necessary service history.

What we got in the end was much more than that. Even though our car had been driven for around 35,000 miles (a BMW 3 series PHEV), it was brilliantly “new” like. The seats were as good as new, unlike other cars which have done 35k+ miles, the brake pads/tyres didn’t require changing any time soon, the interior of the car was glossy and the overall experience of driving the car was just brilliant. And they did this all during peak covid in the UK when it was not possible to test drive the car before purchasing it!!

On top of that, they contacted a dealer in the north of the UK (shows the reach of their network) when we were based in Weybridge in Surrey.

One would think that once the car has been sold, that would be the end of it. But that was hardly the case with Palmdale. They reminded me every time when a due date would approach (MOT/Vehicle Tax/Service) and then follow up again just to ensure that I didn’t miss the email reminders. On top of that, they would always share tips on any help that I would need during the ownership period.

Their professionalism was so brilliant that when we decided to leave the UK, we approached them to help us in selling the car and that experience was again seamless. they made sure that we were able to keep the car almost till the very end before they took it for estimating its value and finally gave us a price which didn’t need any negotiations.

Overall, I would recommend Palmdale for the personal touch that they bring to this role and make sure that the entire experience of buying/selling the car is pleasant and without any hassles.

If we do decide to return to the UK in the future, we do know whom we would be contacting for helping us with the purchase of our next vehicle !! ”

BMW 330e (4 years old)
Anuj Doshi

“Finding a car in the UK in a short period of time was one of our top priorities as a family with a small child…Having recently relocated to the UK, we had no time and experience at all in our search for a suitable car.

We contacted Palmdale upon the recommendation of our relocation agency and they helped us in the best way possible and we are very happy with our choice! We definitely recommend the services Palmdale is offering.

Many thanks Palmdale team for all the support!”

Volvo XC60 (5 years old)
Tuba & Ilker Umur

“A very good service and the team`s calm approach was most reassuring.”

Audi TTS (5 years old)
Nick Bradbeer

“Without doubt, the best experience I’ve ever had buying a new car!

The whole team were absolutely great from start to finish. Appropriate comms, updates … a real focus from them to determine exactly what I wanted … and I didn’t even know myself at the beginning.

I just knew I wanted a convertible that was this colour, this spec, these features … so I drew on their advice and experience to refine what I wanted, which options were available in the market and which made sense. They sourced suitable options for me, kept me informed, took my feedback, took all of the hassle out of the process and a few weeks later, my beautiful new (used) car was delivered to my driveway (coming from the other side of the country) by one of their team.

Palmdale Motors is the only way I will purchase cars from now on!”

Volkswagen Tiguan (5 years old)
Rie Ohta

“A very good service and the team`s calm approach was most reassuring”

Audi TTS (5 years old)
Nick Bradbeer

“I just wanted to say that the entire team at Palmdale Motors made what should have been a painful experience, actually quite fun. As a recent expat transplant to the UK, the notion of finding the right vehicle and doing so in an efficient, cost-effective manner was extremely daunting.

From selecting the car, vetting its quality, to in-home vehicle delivery the Palmdale team made the process incredibly efficient. I look forward to leaning on their services for all of my future vehicle needs.”

Range Rover (1 year old)
Blair Farinholt

“Thanks to the Palmdale Team who found the right car for me with friendly, Proactive services. Responses to questions were always timely and useful and I am very happy with the car.”

BMW M135i (2 years old)
Gerard Rheinberger

“I have just used Palmdale for the first time. With a seemingly increasing number of scams associated with the second hand car market, I was anxious to do everything I could to avoid being ripped off, Palmdale is the solution. Finding exactly the car you are seeking involves a great deal of time and travel. Palmdale relieved me of this problem.

The employes communicated effectively and efficiently, and thus the process of finding, buying and collecting the car could not have been made easier.

I would, unreservedly, recommend this company anyone wishing to acquire a vehicle with full confidence that it’s provenance and quality were independently and professionally assured.”

Volkswagen CC (7 years old)
Richard Bevis

“Working to a tight deadline and exacting specifications, Palmdale really did deliver in securing the ideal car, and were a model of professionalism throughout, always available and able to answer queries and facilitate a smooth, hassle free purchase with the car delivered on time to my door.

Everyone at Palmdale, from the principle points of contact, through to the person who delivered the car and took the time to walk me through its features, were always friendly, knowledgeable, and a pleasure to deal with.

I would not hesitate to recommend Palmdale. “

BMW M340d (Brand-new)
Nathan Grant

“Palmdale Motors were recommended to us by our relocation agent. They guided us on the purchase of a second-hand car so we could avoid expensive car rental costs.

The car was even delivered to the airport on our arrival in the UK. The team were courteous and communicative and open about the costs. We would highly recommend them. “

Audi Q5 (4 years old)
Victoria Fagan

“My daughter recommended Palmdale to me when I needed a new car. They were completely professional, courteous, helpful but also very friendly from the outset They clearly stated Palmdales terms and conditions so there were no hidden surprises and gave me a timescale of 2-3 weeks which was adhered too.

They listened to my needs asked really pertinent questions about what I wanted from a car & what I would be using it for (short/long trips etc ) what my budget was and provided me with extremely helpful advice.
They recommended the types of car that would suit my needs. They then provided me with details of cars available within my budget.

When I settled on the car I wanted they contacted the dealer ensured that everything was in order dealt with all the paperwork and arranged for the car to be delivered to my home.

When they delivered my car they explained everything to me & made sure I was happy with everything before they left and reiterated that Palmdale would still be avalable to answer any follow up queries I might have. I would not hesitate to use Palmdale service again in the future, and would be extremely happy to recommend them to my friends & family. “

Hyundai Ioniq (4 years old)
Sheila Tuck

“May we say how grateful we are for the excellent service that you and your team at Palmdale provided in sourcing and delivering our ideal vehicle. The whole process was quick and efficient and you couldn’t have been more helpful, keeping us informed at every stage.

We are both delighted with our virtually new VW E-Up. We have had it for a few days now and are pleased with way it looks and drives. We still have many of its features yet to master but all good so far! It’s also reassuring to know that you are still at the end of a phone to help if we have any further queries. “

Volkswagen e-up! (1 year old)
Terry Chalmers

“It’s been almost 2 months that we have the car with us and we would like to send to you and your team our gratitude for the professionalism and support you have provided to us from day one when we tried to map our needs up to the date the car was delivered to us.

Your were in continuous contact with us updating us on our options and answering all our questions. We felt being in very safe hands all the way and fully trusted your assessments and closing the deal on our behalf. Your driver was also very helpful when he delivered the car and spent all the time needed to check the basic functions together.

Overall we are very satisfied from the quality of services you have provided and the car selected. Big thank you for all your support and for making this a very positive experience.”

MINI Countryman (1 year old)
Konstantinos Raftogiannis

“This is my second purchase using Palmdale. At a time when the market was moving extremely quickly and there where few cars for reasonable prices, they did outstandingly.

The vehicle they found exceeded the specification that I was looking for and was in absolutely beautiful condition. The delivery was smooth and they managed to get the car locked up really fast as soon as I said yes.

As last time I was impressed by Palmdales knowledge of all the vehicles we discussed and they consistently found much nicer cars than i was able to locate.

Good service and excellent vehicle at the end of it.”

BMW 5-Series(4 years old)
Luke Dillon

“As a single women I didn’t really know where to begin looking for a used car and was worried about the pitfalls of getting ripped off. Then Palmdale motors was recommended to me to help navigate this purchase.

From the initial conversation I knew I had made the right decision involving this team. They were helpful, efficient, knowledgeable, patient and a dream to deal with.

I was also under a time pressure but that was never an issue for them and the car they matched for me was perfect and beyond my expectations. I am completely thrilled with it. The whole serviced from start to finish, when they delivered the car is absolutely brilliant!”

Volkswagen Golf (5 years old)
Sophie O’Rourke

“We did not know about car finding services until Palmdale was recommended by a friend. The whole experience was overwhelmingly positive and we are delighted with the car that they have found for us.

Many people contributed to the excellent customer care experience from initial specification through to delivery and it is very comforting to know that we can continue to call with any questions relating to the car.

The whole experience takes all the stress out of buying a car and I would definitely use Palmdale again.”

Volkswagen Golf (1 year old)
Judith Pow

“The process of buying a car with Palmdale motors was efficient, transparent, and fun. Palmdale answered all our questions (and we had many!) and made the whole process – which we initially considered daunting – very straightforward.

The knowledge, experience and understanding of the industry as well as of specific makes and models meant that we were confident we were being properly advised. The fee charged was also very reasonable.

We are delighted with our car.”

Volvo XC60 (3 years old)
Alex Haines

“Palmdale was initially recommended to us by family friends. After we had decided to purchase a BMW X3 we wanted to get professional help to pick the best used cars available.

Instructing Palmdale went smoothly and our questions were answered promptly. They are clearly very knowledgable about cars. Ultimately we are pleased what they found for us. “

BMW 1-Series (1 year old)
Lutz Engberding

“Palmdale delivered on advice, service and the car! Absolute 10/10 experience. Thank you. “

Abarth 595 (2 years old)
Jason Anthony

“I recently used Palmdale to help me buy what is now my favourite ever car. They listened to what I wanted and gave me the benefit of their expertise, advising me on what brand and model I should consider.

The level of service given was excellent and I was delighted with the car I have now purchased.

This was also achieved within budget and the fairly short time frame I gave them to work with. I wouldn’t hesitate to recommend them.”

BMW 3-Series (4 years old)
Nick Cotter

“I have bought several cars in my time, up until now, always with main dealers. On this occasion I asked Palmdale to quote me for a new car. They arranged the finance, which was extremely competitive and supplied the car, to my exact specification.

I will have no hesitation in recommending Palmdale to my friends and connections to experience their amazing service and attention to detail. I would strongly suggest anyone thinking of changing their car to new or second hand, to always give Palmdale the opportunity to help them.

Thank you again”

BMW 330e (4 years old)
Christoph Boomgaarden

“I have bought several cars in my time, up until now, always with main dealers. On this occasion I asked Palmdale to quote me for a new car. They arranged the finance, which was extremely competitive and supplied the car, to my exact specification.

I will have no hesitation in recommending Palmdale to my friends and connections to experience their amazing service and attention to detail. I would strongly suggest anyone thinking of changing their car to new or second hand, to always give Palmdale the opportunity to help them.

Thank you again”

BMW 420i (Brand-new)
Mitchell Harris

“Kate and I are really pleased with the service you and your team have provided. We’re very pleased with the new Aygo and the whole process has been very smooth. Knowing very little about cars, it’s always been reassuring working with Palmdale as we know we can trust you and that means a lot. The personal approach you all take also makes it an enjoyable process – you are great to work with and keep in touch throughout which is reassuring and your drivers are also a credit to you.

We are happy and grateful customers! Thank you to you all.”

Toyota Aygo (2 years old)
James Crawford

“Palmdale offers an incredible service – if you don’t want to go through the hassle of finding a car yourself and worrying if you made the right choice, or if you don’t have the time to do so, then Palmdale will help you to find the car you’re looking for. They provide honest advice, they’re helpful, professional and buying a car through Palmdale is stress-free. I’d use them again and I highly recommend them!

Thank You Palmdale Team”

Toyota Yaris (5 years old)
Nicoletta Paraskeva

“Moving to the UK came with a long list of things to do, from securing visas to finding schools and housing. The easiest and fastest part turned out to be finding cars, thanks to the Palmdale Motors team. My wife and I presented a tough brief: find an electric and an PHEV estate right around the Christmas holiday period.

They stepped up and found two exceptional cars within less than two weeks (not counting holidays!). From discussing options to receiving delivery, every step in the Palmdale experience was smooth.

With all the uncertainty and effort of an international move, it felt great to know that we were in good hands for this one important aspect. I wholeheartedly recommend Palmdale Motors to anyone moving to the UK, or to people already living here who would rather leave the time-consuming process of buying a car to an expert.”

Nissan Leaf (1 year old) + Volvo V60 (1 year old)
Matthew and Carmen Evans

“I have just arrived in U.K. for a long term residency, and was looking for help to buy a used car in a good condition, without paying over price going directly on a dealer. I was introduced to Palmdale, who helped me to find a reliable used car (very nice and excellent condition) for a fair price. This happened during the pandemic, and the car was delivered to my door safely.”

Audi A5 (2 years old)
Julio Cesar Santos

“We bought our last car through Palmdale and have recommended them to friends and colleagues for their prompt and efficient handling of the purchase and delivery process.”

Volkswagen Golf (4 months old)
Paul Turner

“Thank you so very for your help making this incredibly easy. WE absolutely love the car! You know your automobiles, that’s for sure, but the customer service was more than I’d expected and worth every cent. Thanks again!”

BMW X5 (5 years old)
Neil Raymond

“Normally I find car buying stressful and laborious. This is the first time I’ve enjoyed the process – I felt reassured that the Palmdale crew understood what I was looking for and did a thorough search of the market to find me a couple of options to choose from. The payment and delivery process was seamless and I’m recommending Palmdale left, right and centre. I will never go through this process again without them.”

MINI Hatch (18 months old)
Anna Macdonald

“Let us say that I was third time lucky in 2020 to finally get the car of my choice. Remember that though we discussed way back in 2017 and then again in 2018 nothing happened until 2020. Being a firm believer that good things come to those who wait patiently actually manifested and I am glad that I waited.

Yes!! Thanks to you and your awesome team, I now have a car that I really like. Finding my perfect car was as easy as ABC. First, I gave you a call, we discuss the specifications, we agreed, I signed up and then after a brief wait the perfect car gets delivered to my door. Finish! It was a BEAUTY!

My husband was so impressed with your services that he straight away decided to change his car and again you smashed it, delivering a fantastic car in good time. Your after-sales care scheme is second to none, giving your customers complete peace of mind regarding their purchase.

I have been singing your praise since, Henry tells everybody how easy and excellent your services are, and I believe that it won’t be long before we do this again.

Palmdale Motors is simply the best! “

Nissan Juke (1 year old)
Pamela Okechukwu

Thank you for doing the background review to find a well-looked after vehicle for our family. I appreciate your patience as we were new to the UK and had multiple questions about the vehicle purchase process. You and your team were a pleasure to work with and I would highly recommend your service to locals and expats!

Nissan X-Trail (4 years old)
Greg Caesar

I read about them in the FT ages ago and kept their number. Buying a car is always a hassle I could do without. These guys gave me options to the car I originally wanted, then we spec’d it out and they went and scoured the market and then delivered exactly what I wanted. Stress free. Highly recommend.

Volvo XC60 (6 months old)
Norman Renshaw

Palmdale Motors were recommended to me, and I would recommend them to others, especially if, like me, you can drive a car, but have no idea about anything else. They kept me updated of their progress finding a car and were very flexible with any additional requirements I needed to add (including changing my mind about the colour!). They were also able to deliver the car to me in Durham. I have been using the car for 3 months now and I love it. They clearly did their due diligence and research to find such a high standard of car for the price. I have had no problems and both the interior and exterior of the car are in excellent condition, and the car and their help is worth every penny!

MINI Countryman (5 years old)
Gabrielle Burton

The Palmdale team were very thorough and kept me informed during the search a car. It took a while but they found exactly what I was after at a good price. Thoroughly recommended.

BMW 320d (1 year old)
Tim Smith

I would like to take this opportunity to thank you and all your team for making the process of buying a car seem effortless. In particular, l would like to thank James Brodnicki who, every step of the way, made the whole experience completely stress free.

The service that you provide from the initial enquiry to delivery of the vehicle, is faultless. You understood exactly what I was looking for and wasted no time in getting everything moving very quickly. I was under a lot stress to find a new car after my previous car was written off by my insurance company, but there was no need to be. The speed at which you narrowed the search to 3 cars and then proceeded with the purchase of the car I had chosen, meant that I was only without a car for one day. Your customer service is truly something to shout about!!

I would have no hesitation in recommending yourselves to anyone who is looking to buy a car.

Nissan Juke (3 years old)
Robyn Woolf

I just wanted to take this opportunity to say thank you for all your support in helping me find a car for my husband.

Initially this was such a stressful situation as our car was stolen but I truly felt I could put my trust in you to find a car. I have absolutely no idea about cars but my knowledge has widened. Thank you for keeping me updated throughout. Dave the driver who delivered the car was extremely helpful too.

I was pleased to hear that we were a part of Palmdale if we had any questions or concerns . Thank you all for making this such a positive experience.

Best Wishes

Vauxhall Corsa (4 years old)
Mary Ainger

I am quite a savvy shopper and do my research but a friend told me he used Palmdale to help him find a car and he recommended them to me. I gave them a go and I must say they do really do a what they claim to do. They are knowledgeable and endeavour to find the best car at the agreed price with the specified requirements. They got me a better deal than I could have found for myself, even with after their own cut. On top of that they take the hassle out of shopping for a car and deliver it right to your door. I would not hesitate to recommend them to others and will certainly use them again in the future.

Tesla Model S (3 years old)
Babinder Samra

The service provided by Palmdale has been stellar, and right from the start.

I was very much under stress to find a new car quickly as without it, I would not have been able to commute to work. Palmdale were very reactive, providing valuable insight on the type of car

I would need as well as the best way to finance it. In spite of the very short time frame, they managed to find the very car I was dreaming of and for a very good price.Thank you so much again, Palmdale!

Nissan Qashqai (4 years old)
Charlotte Gandon

We just wanted to make certain you were aware how MUCH we appreciate all you did for us. The car is EXACTLY what we dreamed of. It will ‘see us out’ very nicely!!

It is the perfect colour, it looks so brand new that our neighbours have all assumed it was NEW. The interior is blemish free and additionally we’ve already discovered a ‘bonus’ – a second cable worth about £170 in the boot – a result!!

We could not be more thrilled. No, we haven’t yet driven it, but we are not worried. It looks the part and Dave said it drove like a charm.

THANKS AGAIN to all of you.

You have made our year. It took a while, but together we managed it.

What excellent service and what a professional organisation you are.

With sincere gratitude.

Mitsubishi Outlander PHEV (3 years old)
John Brakband

Palmdale helped us find the perfect family car when we were under really squeezed for time. They were always available when we needed them and weren’t afraid to give their opinion when asked. They brought lots of insider knowledge to the process and delivered the car earlier than our deadline and under our budget. I would definitely use them again.

Skoda Octavia (1 year old)
Kerry Linde

Absolutely over-the-moon with my new car. The team at Palmdale worked tirelessly to find what I was after – and they came up trumps! This was a considerable upscale for me, so having decided to spend-out on my new drive I wanted to be sure my cash was in safe hands. It was. Highly recommended.

Volvo XC60 (2 years old)
Ben Hutchins

Palmdale were fantastic in sourcing the exact car that I wanted. They found the vehicle to match budget with the criteria I asked for – price, age, model, colour, mileage. They also agreed to buy my old car which was approaching 500,000 miles. With no value and sensitive to me not wanting to see the vehicle scrapped, they have launched a twitter campaign to get the car the half a million mark – Thank You!

I would deffinetly recommend Palmdale to anyone wanting to take the stress out of purchasing a car to budget.

Citroen C3 (3 years old)
Simon Goodey

Palmdale provided a fantastic service in sourcing a car for export to Ireland. Whenever there was a snag, not only did they communicate promptly, they also had solutions at the ready. Very professional outfit with an incredible knack for finding amazing cars!

Mercedes CLA (3 years old)
Avril Ní Mhathúna

I contacted Palmdale having failed to acquire a car through a dealership which kept presenting me with vehicles that failed to match my specification. Palmdale in under two weeks from initial contact to delivery sourced exactly what I was looking for – a second hand VW Golf SV manual, petrol and low mileage – and what is more delivered it on a Saturday morning so that I had it for the Monday bank holiday weekend. I should add that Palmdale was also prepared to take my 20year old car in exchange so that I did not have the hassle of having to get rid of it myself. I would happily recommend their services to others.

Volkswagen Golf SV (2 years old)
Virginia Holmes

I was looking to import a 1yr old Ford Mondeo ST Line from the UK but was apprehensive of dealing direct with dealers and wasn’t sure of the processes involved.

Palmdale came highly recommended through a friend of mine who had used them to import his own car.

My mind was put at ease from the start of the process with the initial phone conversation.

I was informed of the various steps it would take to obtain the car I required. From agreeing on the overall spec of the car to the options available for the delivery. The commercials were explained very clearly from the outset.

The entire process was handled very professionally and was completed within 2 weeks with the car delivered to Ireland with the least amount of fuss.

It was a pleasure to deal with Palmdale. Special mention must go to Dave the delivery driver who carried out the inspection and the delivered the car to Dublin.

I have recommended Palmdale to a few of my friends and colleagues and would have no hesitation in using Palmdale for future purchases.

Ford Mondeo (1 year old)
Don Wolfe

It’s the first time I’ve used Palmdale, but it certainly won’t be the last. Very practical, efficient and helpful advice on selecting and sourcing a good value car to suit my family. Their expertise is coupled with terrific attention to service. 100% recommend.

Kia Niro (18 months old)
Russel Levi

Many thanks for all your help in taking my old car and locating a replacement so promptly. I am very pleased with the new car.

From memory, this is the fourth similar transaction you have organised on my behalf. Each of them went through quickly and smoothly and at a surprisingly reasonable cost.

I will have no hesitation in recommending you to others and will certainly use your services in the future.

Thanks again and best wishes.

Mercedes B200 (18 months old)
Michael Roberts

I knew roughly what I wanted and I had the money but didn’t have the time or the market knowledge. After one call everything was under control and I had a brilliant car on the drive two weeks later.

A great friendly efficient service.

BMW 330e (2 years old)
Willie Wardrop

I run my own business so time is a precious commodity. I am also well versed with the concept of risk. By appointing Palmdale I overcame both problems. What gave me even more confidence was the professionalism of their Service in both the vehicle location and delivery phases. It didn’t stop there, I also found that as a car enthusiast I was dealing with kindred spirits, who were on my side. Did they find the right Jaguar for me, and am I pleased with the vehicle they delivered, the answer is definitely yes. And yes I would use their service again.

Jaguar XF (7 years old)
Steve Mitchell

We used Palmdale to buy a Golf Estate – we were recommended to them by a friend. It’s an excellent service and a very easy way of buying a car – I’m sure we’ve ended up with a better car for the money than if we’d have done it all ourselves. They even replaced two of the tyres on the car as they were a bit worn – in no way required, but a very nice touch. Would definitely use again when we need to replace or upgrade the car.

Volkswagen Golf Estate (4 years old)
Andy Donald

I went from being very apprehensive and unsure of using a car brokering agency to being totally sold on the idea after dealing with Palmdale.

The whole process and experience from the first phone call with Ashley to the safe delivery of my new car a BMW 520d GT M Sport, was most pleasant and highly professional with no cause for concerns at any point.

I gave Palmdale quite a strict spec which they documented and got signed off by both parties. I was so impressed to see that they stuck to the brief and I wasn’t pestered with lists of near matches or time-wasting alternatives. I received timely and honest feedback of their progress and searches on a weekly basis from one of the agents, James B who was assigned to handle my account and he kept me informed every step of the way.

The T& Cs and commercials were very transparent and clear and I knew upfront what was being paid for, how and when etc. True their words the price I paid for the car was indeed impressively less than the advertised price.

The dedication, commitment and professionalism of the driver, Dave, is highly commended. Dave travelled all the way to Wales to inspect the car and drove it back despite the horrible threatening storms on the day, eventually delivering the car to my house that evening. I learnt a lot from Dave about the car and his passion and enthusiasm for cars, in general, was quite infectious.

A week after delivery I got a call from Ashely basically following up and asking if everything was ok and further offering the continued support and assistance for any queries and questions I may have regarding the car or cars in general! Priceless!

I wouldn’t hesitate to use Palmdale again in future

BMW 5-Series GT (4 years old)
Jon Ade

I want to thank Palmdale for helping me buy a new car. I was suffering from the car sales person syndrome! Buying a car with Palmdale’s on my side was a pleasurable experience. They listened and delivered what I specified both within my budget and their own self set timetable. They were always there to listen, answer my concerns and to do all the work I had dreaded. Paying was almost a pleasure. Their after sale service continues at the same level. What more can I say.

Skoda Octavia (1 year old)
Anthony King-Cline

Palmdale recently sourced me a Toyota Land Cruiser. They are relatively rare cars in the UK and Palmdale were helpful and knowledgeable from the beginning; making clear what challenges might be encountered with finding a good quality example that fit the required specifications and budget. They kept me informed of their progress throughout and were always on hand if I had any questions. This was the first time I had used a car buying service, but their knowledge and quality of service was excellent and gave me a lot of confidence. The process worked exactly as had been outlined at the beginning and I couldn’t be happier with the car that they found. Initially, I contacted Palmdale as I needed the car on short notice but didn’t have time to search, however I’m in no doubt that their expertise helped me acquire a better car than I could have found myself. I have really appreciated their level of aftercare, checking in to see how the car was performing after a few weeks as well as offering continued assistance if I have any questions or issues in the future. The overall experience was excellent, and I will happily recommend Palmdale to others and use them again in future.

Toyota Land Cruiser (6 years old)
David Hawkins

I had a good idea of what car I wanted but after trawling through the internet could only locate cars in very inconvenient places. This would have involved travelling long distances by public transport or involving another person to drive me to the dealer where the car was located. In addition, I did not feel comfortable negotiating a deal having travelled so far with a disinclination to walk away from the purchase, only to repeat the process again. Also I am not a skilled negotiator.

This is where Palmdale come in.

I contacted their representative, James, who comprehensively captured my requirements and explained the fee structure. He explained that it is usually possible for Palmdale to secure a vehicle at price that would offset the fees.

Palmdale worked assiduously to locate the right vehicle at the right price and a deal was struck with a dealer some 140 miles from my house. I approved the purchase. The price negotiated did offset all of Palmdale fees.

The car was then checked over and driven to my house by a Palmdale employee.

During the whole process Palmdale provided a thorough service and met all of my expectations.

I do not hesitate in recommending Palmdale to anyone who is contemplating purchasing a car in the future.

Mercedes E250 (3 years old)
Joseph Cotter

Thanks again for your services in regard to sourcing a suitable vehicle for our family. We’re very happy with the car and it was a pleasure to deal with someone so professional and courteous. I will certainly recommend your services to others.
Mark Warbrooken

I’ve not purchased many cars in my lifetime, but the experience I encountered with Palmdale Motors was by far the best experience. The whole process was simple and easy. All I had to do was choose the make & model within my price range and Palmdale Motors did the rest. I ended up with a car in the colour I wanted but much cheaper than would be found on the forecourt! Bravo Ashley!
Bob Dickerson

Thanks for finding my lovely red Audi TT Approved Used Car, and for negotiating a saving of £2,500 against the forecourt price. I was impressed that you were prepared to go all the way to Scotland because you believed that this was where the best car was to be found. I can thoroughly recommend Palmdale to give a smooth, hassle free service.
Christine Mayer

Ashley, Many thanks once again for your excellent service in getting us the Volvo, which we all love – no mean feat pleasing 4 kids and a wife! When we relocated from Cape Town, I thought I was very organised about certain things – BT lines, dates for furniture to arrive and be delivered etc. Getting a car was last on my list but thanks to you was first to arrive – much cheaper and better than expected. I will certainly not buy a car again without your service – it was worth every penny.
Vighnesh Padiachy

Returning from Spain to the UK, we had to sell our beloved left-hand drive Toyota Prius hybrid car which was 4 years old with only 45,000 km on the clock. We set Palmdale the challenge of finding the best Prius they could find at roughly the same price we sold our Spanish one for. Helped a little by the continuing depreciation of Sterling, after an extensive search, they met and surpassed the challenge by finding us a higher spec Prius with 12,000 miles on the clock and only 3 1/2 years old which I picked from a shortlist of 6 conveniently displayed on my own personal link on the Palmdale website. They negotiated a hefty discount from the dealer and after Palmdale’s fee and expenses, we made a huge saving of £1,842 on the book price. For us, there was the added advantage that we were not yet living in the UK but had a car waiting for us when we moved. We might need a second car and if so, I’ll certainly be giving Palmdale a ring.
George McInnes

I finally accepted the need for a bigger car when even my children started to complain about its lack of space and low street cred. With little to no time on my hands, Palmdale helped find me the perfect drive within just 2 weeks from briefing to delivery! Palmdale answered every motoring question I could throw and filled me with total confidence for the right buy. I really couldn’t have felf safer buying a second hand family car than with Palmdale at the wheel.
Nick Stickland

Finding a car for the family on our return to England from an overseas posting was easy, thanks to Ashley at Palmdale. Having emailed and spoken to him, I felt confident that the car would be reliable and I would get a good deal. I gave Palmdale the budget and the car spec and the car arrived a week after we got back to England. The whole process was hassle free, quick, and I am very happy with my car and so are the girls.
Rhona Allin

Having decided that the family had outgrown our current car I was faced with the prospect of trawling around with two toddlers in tow to find a new one. I decided to give Palmdale a call- it was the best decision I could have made. They helped me choose the right car, had it inspected and delivered it within days. It couldn’t have been any easier. I heartily recommended them.
Helen Gill

Palmdale was referred to me by an acquaintance and having just arrived back in the UK from overseas work, and with time short due to family/work i thought i would try it out. We bought one car, BMW 1 Sport, and because the whole approach was so personalised and professional we decided to then order a Discovery. I cannot but recommend Palmdale as 6 months later both cars are in in fine shape with no problems whatsoever experienced.
Chris Bentley

Palmdale offers an invaluable service for people who are short of time, trying to save money and looking for guidance through the maze of recommendations from ‘What Car?’! Palmdale guided us to a car that we could comfortably get all our kids in and out of (and our stuff) with the least bother. He also gave us welcome guidance on fuel economy and value for money. And in the end our new car was brought to our front door!
Harriet Marr-Johnson

Dear Ashley, Most people know that I love my little beat-up Pug 106 with its tractor like diesel engine. Sadly, due to old age and an expanding family, I had to give the little car away and then acquire a new family vehicle. The brief was to find a Corolla Verso D-4D, preferably in a dark colour. I was very confident that you would be able to source the perfect car to match my requirements and budget. 4 weeks later my new car is delivered to my front door and it more than exceeds expectations. What I appreciated was the attention to detail throughout the whole process. Once I had chosen from a shortlist taken from an extensive search, the car was checked, niggles were fixed and it was professionally cleaned. All your fees were clearly laid out, so there weren’t any surprises. In fact, what was a surprise was the saving of £1758.32 on the market value of the car. Even after your fees, the car was a super deal! Thank you very much for a great service. Anybody I know who is buying a car needs to know about you. Yours Sincerely
Will Cheng

I have been searching for a particular motor for some 3 years. Being computer illiterate, and lacking in any mechanical know how, a friend recommended that I use Palmdale, a little sceptical, I contacted the Company. After 3 weeks exchanging information, the Mercedes SL 320 appeared on my drive, in pristine condition. What a pleasant and easy way to do business.
Richard Wills

Dear Ashley, My good lady wife has asked me to pass on her sincere thanks for finding her such a lovely new car to go back to work with next week. Our list of options was fairly specific and I think you managed to tick all of the boxes and save us over £750 on the list price, even after taking into account your fees. Even better, we didn’t have to trawl round car showrooms with our children every weekend looking all the different models and we didn’t have to deal with any car salesmen, we simply waited until you delivered it to our door. We both think your service is unique and your personal touch makes it easy for us to pass on your details to anyone else we hear of who needs a new car.
Robin Curtis

We have been using the car for a week now and are delighted with it. It does exactly what we hoped it would although I often think I could have done a better gear change than its own brain has done. Very well equipped, comfortable, quiet, roomy, adaptable, economical etc. More to the point, we were totally impressed by your excellent service, thank you. You were fast, efficient, informative, courteous and astonishingly good value. After my best negotiations the identical car from our local Peugeot supplier (but the wrong colour) was going to cost nearly £5,000 more allowing for the Honda, fees, VAT etc in each case. I’m very glad Merlin recommended you to us.
Simon Marr-Johnson

I’m grateful to Palmdale for the search of the suitable car under the suitable needs. I got what I was expecting. Simply as that. Easy, you don´t have to worry, they arrange everything for you. And the most important thing: they are car experts, so you don´t have to worry about mechanics or technical stuff… they do it for you.
Alejandro Perez

When I first met Ashley at a BNI meeting a few years ago, I was very interested in his business model – I’d not heard of this type of service before, and it sounded fantastic. I made a mental note that if I or any of my family needed a newer car, I should contact him. Since then, Ashley has sourced cars for both my mother and myself. We are both extremely pleased with our cars, and also with the amazing service that Ashley provided. Not only has he saved us thousands of pounds (and a lot of stress), we got service with a smile. Ashley really goes the extra mile, and I cannot recommend him highly enough.
Annette Peppis

The service provided by Ashley and his team is ideal for anyone lacking the knowledge and confidence required to negotiate with car dealers when looking to purchase a new car, or indeed for those of us with limited time to do the necessary research. Palmdale Motors do exactly what they advertise and any associated costs are explained up-front with the guarantee that the overall transaction will still save you money as compared to the market valuation. Your new car is delivered to whatever address is specified, at which time you have the opportunity to ask any questions regarding the functionality of your new vehicle. The emphasis on customer satifaction is evident throughout the buying process and beyond. As Director of the organisation, Ashley provides a personal ‘after service’ to ensure complete satisfaction with your new purchase, phoning a week and then a month after the car has been delivered to ensure that everything is as it should be.
Adrian Hegarty

As a nervous car buyer with little time, and knowledge, to do any serious research, using your company was the answer to all my problems. The service I received from you far surpassed anything I encountered from the various main dealers I had been trying to get to help me. The added bonus of having a younger, lower mileage, higher spec car for less money than anything the dealer could come up with and in considerably less time was just fantastic! Thank you very much and I will contact you first next time I need another car!
Annalisa Fitzgerald

As someone who knows next to nothing about cars, I was very happy I found Palmdale. They gave me honest and good advice, from what car best suited me, to the price i should be paying, to what insurance i could get. As an all round service it is excellent. I wouldn’t hesistate to recommend them or use them again in the future. I am delighted with my new car.
Ben Winston

We recently used Palmdale Motors to find us the perfect car to drive to southern Europe to live. We needed something that would be reliable and have no faults. We gave them our criteria and they did the rest – ever so patiently I might add. We were not the ideal clients. Including their fee, we still saved over GBP1000.00 and they found us the perfect 4 wheel drive. We would highly recommend them and have no hesitation in using them again.
Birgitte Vosper

Ashley and the team at Palmdale make the process of buying a second hand car easy and definitely saved us money whilst sourcing the best available car. Their customer service is excellent and they go the extra step throughout the process to ensure complete satisfaction and that every detail on the car is perfect. I would definitely use them again and recommend them to family and friends.
Glenn Hassett

I’m so pleased with my XF, I can’t see myself changing it for a while but when the time comes, I’ll be back to Palmdale. I couldn’t fault the service.
John Matlin

I had put off changing my car, reluctant to step back into a dealership, but Palmdale made the process a pleasure. They are very knowledgeable and resourceful, meaning you end up with precisely the car you want, at a great price. The X5 they found me is in such good condition that a few friends I’ve driven in it, without noting the 2-year old plate, thought it was brand new. I won’t have any worries about buying my next car, when the day eventually comes.
Jonathan Groom

Over the years, I have written many testimonials, some by request, and some simply volunteered. However, I cannot think of an occasion when I have been so happy to do so – in fact I demanded it! I’ve not until now had the opportunity to use Palmdale’s services but knew that cars and driving was a subject you live and breathe! I guess that for most folk, the idea of paying someone to find a car when one has access to the internet and a newsagent would seem strange. However, what a relief it was to simply have a few chats, give you the basics of what was required along with my budget and leave it to you. The fact that you found the best car out there AND negotiated £700 off the asking price meant that your fees were more than off-set. The car is simply fabulous and I can promise you that I will be your Chiswick salesman – singing your praises to anyone needing a car, whether a modest supermini or super-posh luxury car! My sincere thanks AGAIN, you are all friendly, professional, experts in your field and utterly trustworthy.
Patrick Wyatt

Thanks for all your help, it was a pain-free purchase and I have ended up with what I think is a lot of car for the money. I would highly recommend Palmdale!
Emma

Retaining Palmdale is like acquiring a niche best friend for a while, with all the patience, listening skills and wisdom you seek in your usual circle of friends. This year, having lost both my husband (who held the car responsibility in our particular division of labour) and therefore company vehicle, I found myself out of my comfort zone seeking a new car and getting to grips with a language that might as well have been Sanskrit. Cars, to me, are a method of getting from A to B in safety and reasonable comfort, with plenty of boot space and a decent interior – they are not much more, I’m afraid. Despite the helpful advice and time of good, car-interested friends, I was not getting anywhere fast with a new purchase, partly because I didn’t have years of accumulated car knowledge to draw on, and partly because I could have been equally happy/unhappy with any number of vehicles. So, when someone suggested Palmdale, I thought I’d give them a try. My first wish was for a young Golf Plus, with low mileage and a decent spec, but this did not exist within my budget, so we returned to the drawing board. Shortly afterwards, with plenty of guidance and their aforementioned phenomenal patience, Palmdale steered me towards ownership of a Peugeot station wagon, with loads of space, a lovely interior, sunroof and gadgets I didn’t even know I wanted, and well within budget. It wouldn’t have been their choice, I’m sure, but that’s not what they’re there for. At the end of the day, I’m happy and they have yet another satisfied customer. I would, and am recommending their service to everyone who notices my new car.
Sarah McDowall

Thank you for a wonderful service. It was really great to be able to get just the kind of car we wanted, for a good price, within a couple of weeks of getting in touch with you and even better to have somebody do it for us! Everyone at Palmdale was a pleasure to deal with and to have the car delivered to our door was brilliant. Well worth the Which? endorsement and we would not hesitate to recommend you to others.
Kathy Lowndes

Consider it Done takes care of executives relocating to London. Palmdale allow us to help our clients in one very specialised area – sourcing cars. Palmdale truly are experts and their professional and helpful attitude fits very well with our clients’ exacting requirements, high expectations and very little time. They are a rare example of a company that will treat our clients every bit as well as we do ourselves. Our clients have always been thrilled that we’ve sorted their car for their arrival and taken out all the hassle of finding one once they got here… and they have never ever failed to be over the moon with the car.
Consider it Done

I would like to say how happy I am with my Honda Jazz and with the excellent service I received from Palmdale Motors. My experience echoed most of the testimonials on your website. I was a little concerned living in Manchester that the timings and or service may suffer but it didn’t. I also wondered if I would receive a different service due to the fact that the car I was looking for was at the lower end of the price range. It didn’t. I don’t think I could have received a better service had I been looking for a Rolls Royce. In fact I was so chuffed when my car got there (on time as well!) it might as well have been a Rolls Royce! I was also reassured by the linking of Palmdale with Which?
Pam Brooks

If everything goes to plan it is easy to complement a business for doing a good job, but what impresses me more is when things don’t go as expected but everything is handled with care, consideration and professionalism. Palmdale have done a fantastic job in finding me the perfect Toyota for a really good price. It was an absolute pleasure to do business with them and I will be recommending their outstanding service to my friends and family. Using their service is a ‘no-brainer’ for people who want minimum hassle in buying the right car.
Dominic Beecheno

Thank you all at Palmdale for finding what must be one of the last M3 of this type ever made and it is in almost mint condition. I would have no hesitation in recommending you to anyone and I might come back if I can ever afford an Aston Martin.
Geoff Clark

Looking to purchase a new car couldn’t have been easier. As a Which? subscriber attention was drawn to consider the use of the services provided by Palmdale for the purchase of a car. We wished to purchase a new / nearly new car and for the car of our choosing we were informed of a considerable delay in the delivery following our visit to the local dealer. This was not desirable. We therefore sought the help of the services offered by Palmdale. What we received were excellent levels of customer service and delivery of our car to our doorstep. The whole process from start to finish took 2 weeks. We are very happy with our car and have nothing but praise for the refreshingly honest and straightforward approach to all aspects of the purchase which was handled with utmost efficiency. A big thank you to the team, including Carlo, the delivery driver, for making it easy and simple for us to purchase the car which met with our requirements. I will be happy to use the services of Palmdale again in the future and have no hesitation to recommend www.palmdale.co.uk to others.
Zahid Sachak

We were impressed with Palmdale’s service from the word go. Desperate to find my mother a car, but with no time to go trekking round the country kicking tyres, I placed my faith in a Google search out of desperation. I guessed such car-finding services existed, but couldn’t believe what was being offered by Palmdale and I ended my conversation with them feeling reassured and relieved. The entire process was exactly as my mother and I had hoped. Friendly, stess-free and reliable. All the bases were covered and other than making a few decisions, the responsibility, work and worry was completely out of our hands. We put our investment and our faith entirely in Palmdale’s hands. We took a punt. We paid for a service we had no experience of but our faith was rewarded with a superb car, complete and comprehensive customer service, and even a friendly phone call a few weeks later to check all was well. We paid for a car-finding service and the vehicle we ended up more than with ticked all the boxes. But we ultimately bought ourselves complete peace-of-mind. And you can’t put a price on that.
Gareth Butterfield

When they say it really shouldn’t be this easy to buy a car, its true! After 8 years away from the UK I found myself struggling to try manage the process of settling in the family in and starting a new job. I needed a car quickly, had little idea where to start and very little time available to make a purchase. When I read about Palmdale in Which? and thought that they might be an option and from the first time I called them I was impressed. They were helpful and friendly. They gave me advice and suggestions which were never pushy or a sales pitch, just honest sensible professional views on what might be the best options and how the process worked. It took one more call to agree the car requirements and budget and then an agreed timeline (which for various reasons became a lot tighter than I originally intended. Palmdale managed the process quickly and efficiently from the initial search through to the delivery of the car. I was always kept informed of progress and received sensible straight forward advice when I needed it. They gave me complete confidence throughout and simply couldn’t have been more helpful. I got a lovely car, with a very low mileage, for a great price, delivered to my door in less than two weeks from my first call – all without any stress and hassle. It was followed up with an exceptional level of after sales support to make sure everything was fine. I will not waste my time doing anything else with our next car and have already recommended Palmdale to friends and family.
Stuart Purye

I was made aware of Palmdale’s services following an e-mail from Which? This recommendation immediately gave me confidence. Buying a car using Palmdale’s car finding service was very easy. The service was exactly as advertised – friendly, stress free and professional. The Palmdale team were very easy to deal with, sourced my daughter the exact car she wanted with the added benefit that it was 10,000 miles and one year newer than we expected and saved me £800 to boot. I will use Palmdale again in the future and have had no hesitation in recommending them to friends and colleagues.
Dave Webster

Palmdale Motors were highly recommended to me when I wanted to buy a car. They did an incredible job and found me exactly what I wanted for a good price. The level of aftercare and support and the fact that they put things in terms that a non-mechanic understands really helped to make the process painless. Palmdale simply removed all the stress out of buying a car and I would not hesitate to recommend them to anyone else.
Emma Wilde

Palmdale sourced exactly the car I wanted and negotiated a great discount for me. They arranged for a tow bar to be fitted and delivered the car to my door at the most convenient time for me. All in all it was the easiest car purchase I’ve ever made and I wouldn’t hesitate to recommend them.
William Hood

I had been looking to buy a BMW Z4 for a bit of fun ‘toy’ for some months and had watched several come and go online without doing anything about it due to having absolutely no time at all to contact sellers, nor actually visit any vehicles. Having previously been in a similar situation when selling a Porsche 993, when I eventually used a 3rd party to market and transact for me, I had a look to see if there were any ‘outsourcing’ options for buying a car. After a bit of Googling I found Palmdale mentioned a few times and also saw the Which? links. I liked what I read (especially these testimonials), so made contact. I specified my requirements and explained which were must haves and which were desirable. The conversations with them were always friendly and professional, leaving me feeling assured that my search was in safe hands. I was in no rush and, although the search took longer than I had initially expected, I never doubted that we’d get there in the end. Palmdale kept me informed throughout the process and I awaited the shortlist photos with great excitement. Eventually, the right one, at a good price, came along and the stress free assessment, negotiation and purchase process went through without a hitch. The next thing was a very shiny and straight looking sports car delivered to my drive, just waiting for me to get the roof down and roar off (when it stops raining/snowing etc.) into the country lanes. I would definitely use Palmdale again and recommend them to anybody with too little time or experience to do the search and negotiations for them.
Stephen Carl

We were simply blown away with the car that Palmdale where able to find us, I thought we were asking the impossible. The whole process was very straight forward with the Palmdale team being a delight to deal with. We will definitely be using Palmdale again in the future and have already recomended it to familly and friends.
Nick Blackford

We couldn’t have been more impressed and pleased with the service and help the team at Palmdale gave us. It’s like suddenly having a friend at your side who is an expert in cars and car buying. Always ready with advice, but always ready to listen to our needs. We ended up with exactly the car we wanted and ultimately saved money at the same time. Even since we took delivery, the support and help he’s given has been first class. Five stars!
Nick & Sophie Murphy

Third time i have used Palmdale to buy a car. The service just keeps getting better. I only wish I had more money to change cars more often…….
William Watts

Thanks so much for all your hard work and perseverance in securing the exact car we requested for the right price. We are delighted with the result and appreciated your attention to detail and regular updates. We would happily recommend your service to our friends.
Mike & Kate Lewis

I became aware of Palmdale Motors when using the Which website to research cars. Which’s recommendation gave me confidence to use Palmdale. They listened to what my requirements were, made helpful suggestions to consider in the specification, provided a timely short list for me to consider, negotiated a good price on the selected vehicle, ensured that an inspection and all agreed work was undertaken. The car was delivered at the agreed date and time with great and pleasant communication during the entire process. I have recommended Palmdale to friends and would not hesitate to use them again.
Jean Perry

I found Palmdale after browsing the Which? website for information on buying a car. They gave me lots of great free advice before I even decided to become a client. Once l had signed up it wasn’t long before I was driving my new car and I didn’t even have to leave the house! I had been put off by the thought of dealing with car salesmen and didn’t want to spend my precious time off work hunting for cars. The team at Palmdale took away all the stress and hassle and were always readily available to answer any questions or concerns. I would definitely come back to them in the future and recommend them to anyone who needs help sourcing a new car. Thank you Palmdale!
Kay Millar

Moving country is never easy or stress free however when Palmdale was recommended to us by a friend we decided to give them a chance and see if getting a car could be done easily and efficiently from 8500 miles away. I am delighted that we did contact Palmdale as from the very first e-mail we were looked after very well. Our initial choices of vehicles were discussed and so was our budget and recommendations made. We decided on a vehicle and set Palmdale loose to source one. Not only did they come in under budget but they came in at approx. 15% under budget. So, not only did Palmdale save us money but they handled everything to do with getting the car to the airport to meet us off the plane, the car was cleaned, inspected, taxed and any little defects made right in time to meet us and after an 18 hour flight we were met by a cheerful Palmdale driver (at 08:00 on a Saturday morning). To say that we were overjoyed with the ease of purchasing the car and the professional way that we were looked after would be an understatement. The proof, as they say, is in the pudding and I will have no hesitation in approaching Palmdale when I buy my second car. I would recommend Palmdale to anyone who wants an easy car sourcing service that saves money, time, and effort.
Craig Graham

Palmdale certainly delivered for me; They found my ideal car, within the budget, quicker than I could have hoped for. They then sorted out all the tedious bit of buying a car and delivered it to my house. What’s not to like?
Benjamin Kaye

This is our second time using Palmdale to help us navigate the minefield of buying a car and our experience has again been overwhelmingly positive. It isn’t often that you find a service that does the job better than you could ever dream you might do yourself and saves you tons of time in the process, but this has been precisely what we have found. First you say what sort of car you are looking for and how quickly. They give you straightforward and really knowledgeable advice and a steer on the budget. You can then work out what you can actually afford and narrow down your wish-list. Once done, the team go off, do their searches and finally, a couple of weeks later your choice of possible cars gets emailed to you. Once you have chosen what you want, they finish haggling, check the vehicle over and bring the car to you. How easy was that!!! I can’t express how much value they brought to us by combining peace of mind and ease of experience – we absolutely got what we asked for, when we asked for it at a great price. In fact, this time our car had loads of extra goodies, so we are completely over the moon. Thank you so much again
Alex Marcuson

Palmdale was recommended to me in the search for the fairly rare model we were after. We specified colour, mileage limit and price. The Palmdale team delivered on all counts and negotiated the dealer down on his price. They arranged a full inspection of the vehicle before purchase to take the worry out of buying a car “unseen”. Palmdale also took our old car in part exchange – the process couldn’t have been easier with the new car delivered in superb condition and our old one taken away. The advice we received throughout was first rate, which kept us away from cars with potentially unsuitable history which we may have been tempted by. Nothing was too much trouble for Palmdale and everyone we spoke with extremely friendly and helpful. I have no hesitation in recommending Palmdale.
Dave Moore

I was recommended to Palmdale by my son, who is a petrol head. I wanted to treat myself to a car with lots of toys and was looking for something secondhand with about 40,000 miles. So I was very impressed when Palmdale then helped me discuss Jaguar, Audi, Mercedes, BMW and Lexus options. They discussed the merits and demerits and we eventually settled on a Jaguar XJ6, 40,000 miles owned by one careful enthusiast who had spent a lot of money on it. I was thrilled. 5 years on and I needed a smaller car for medical reasons.. Palmdale quickly found me a 2011 Polo which is just what I wanted. I live in London. The Jag came from Tunbridge Wells, and the Polo from Harrogate which show their ability to source a car from a distance which. Of course, I would never have wanted to travel that distance on spec that I might like or not like that particular car.. So a very satisfied repeat customer. Oh by the way they boys at Palmdale are fun to deal with!
Vernon East

We love our orange (yes, orange!) Ford C-max, which Palmdale sourced for us. We had a rough idea of the sort of car that we would like, though as first-time car buyers neither of us was quite sure where to start or which make to go for. Preliminary searches of second-hand car websites had left us pretty bamboozled. Through Palmdale’s speedy and knowledgeable service, we got our car in next to no time, delivered, on 23 December, personally to our door. Thank you very much, Palmdale, for such an agreeable, professional experience.
Xavier Chitnis

We knew we wanted to change our car but we were daunted by the process and, anyway, couldn’t imagine finding the time to schlep around car dealerships during weekends that were already too full with family and work. Palmdale worked perfectly for us. There weren’t too many available examples of the car we wanted at the price we wanted to pay, but the team at Palmdale found us a very nice model and we love it. Avoiding all the hassle and feeling ‘looked after’ in a world we weren’t familiar with was definitely value for money as far as we’re concerned. Above all, the Palmdale team (including the delightful Carlo, who delivered our new car very late one evening) have a great service ethos. We were particularly impressed with the way they negotiated an extra mechanical check with the dealer to verify a point that had been queried on the vehicle inspection and got him to promise to investigate and fix any issue at no cost to us before handing over the car (which is exactly what the dealer did). This additional bit of negotiation was really appreciated, since we’d been willing to take a view and weren’t aware that they were going to push the dealer that bit harder. All in all, Palmdale were a pleasure to deal with and we’d readily recommend their service to others.
Eugene & Emily

I’m not really a cynic but I do have enough miles on my odometer to be the kind of sceptic who takes the view that if something sounds too good to be true it’s highly probable that it isn’t true. Operating on that principle I would probably not have looked at information on Palmdale except that finding it recommended on the “Which?” website gave it some initial credibility – and I was at a point where I felt worn down by the amount of time I was spending online trying to find the car I wanted at the price I wanted to pay and was thus ready to try almost anything. Well, I’m so glad I broke my “it probably isn’t true” rule. Palmdale in general and Ashley Winston – founder and owner, guru, car enthusiast – in particular don’t just talk the talk,’ they walk the walk, go the extra mile, and indeed live up to any other positive cliché I can think of. I still have to pinch myself to believe the degree to which I found that their promise “that you will love dealing with us AND save money on your car, or we will do all our work for free!” overrode any of the more formal aspects of the agreement between Palmdale and their customers. They say that it is more important to them that their customers are happy with the car they buy and the price they pay than their profit – and if I hadn’t seen them demonstrate that in front of my eyes I would have dismissed it as salesperson-talk, not meant to be taken seriously, just meant to make you feel good. With Palmdale, however, it’s the literal truth. In one review I saw Palmdale praised with the phrase “does what it says on the tin.” Not true! Oh yes, you get that for sure — but so much more! Anyone who can turn a stressful experience like buying a car into a pleasure the way that Ashley and his team do has to be a magician. If you have a good friend who is very very very knowledgeable about cars and the car market, has your best interests at heart, and is willing to help you out even if there is little or no profit in it for him, you might not need to contact Palmdale. Provided, that is, that your friend will also take care of the paperwork and deliver the car in pristine condition to your front door! Palmdale is a case study of what outstanding customer service can be like. I’d use them again in the blink of an eye and recommend them to my friends.
Justin Joffe

Many thanks for sorting out my car search; as I said at the start, I had zero time to spare slogging around not only to find a suitable replacement car, but also deal with the 2 part exchange cars. It was an interesting exercise, starting as I am sure many people do with a very narrow search, Volvo V40 Estate…..and not uncommonly ending up with something completely different, I am quite sure if I had asked you to locate the car you found for me at the price I paid, you would have not given me very good odds of you pulling it off ! Therefore to end up with a fully loaded 325 BMW touring was amazing; it was like a voyage of discovery finding all the kit that was included, it’s also a great drive and fits the bill perfectly, my boys of course where more interested in flappy paddle gear change and the massive sun roof than anything else. Time saved, money saved, job done !!! I will certainly come back to you when the time comes to find the big boys toy, M3, A4RS, R8 all letters and numbers !!! I would certainly not hesitate to recommend you to anyone wanting to find the right car without all the leg work.
Philip Bullman

I wanted to take a moment to thank you for all of your help and hard work in locating the exact car under the specifications that we provided to you. As a new immigrant to the UK, relocating from Canada, it was amazingly helpful to have the hassle of negotiating a car purchase removed from our hands. Relocating our entire family for a work relocation along with all of the planning and other items involved is very tedious and time consuming. Having a professional company such as yours remove one less item from our ‘to do’ list is wonderful. You and your team were very professional in explaining all of the policies and procedures required for purchasing and registering a car in the UK. Further, you took the time to explain all that would be involved and answered all of our questions in a timely manner, as you took the worries out of our hands. My wife and I were very pleased that you managed to find the exact car we requested, with all of our required specifications, even in our top choice of colours. Delivery of the car directly to our door is an added bonus and a nice touch to the overall service experience that you provide to your customers. We would definitely recommend your service to anyone else considering the purchase of a car. It was also great to work with another ‘car nut’ that is obviously passionate about what they do. It shows in your enthusiasm and work ethic. Keep up the good work and all the best. Jamie and Jenifer
Jamie and Jenifer